Privacy Policy
How we collect, use, and protect your personal information.
1. Who we are
FASTPAY SCRBLTD ("we", "us", "our") is based at 34 Caterham Avenue, Ilford, IG5 0PZ, London, UK. This policy explains what personal information we collect through this website and when you contact us, how we use it, and the choices you have.
2. Information we collect
We collect information in the following ways:
- Information you give us directly — your name, email address, phone number, and anything else you include when you call, email, or otherwise get in touch about our services.
- Information collected automatically — if we add analytics or tracking tools to this website in future, they may collect standard technical information such as your browser type, device, approximate location, and pages visited. At the time of writing, no analytics or tracking scripts are installed on this site.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide quotes for our services
- Deliver the web design, SEO, advertising, or branding services you've asked us for
- Send you invoices, reports, and other communications related to work we're doing for you
- Improve this website and the way we work
- Meet our legal and accounting obligations
We do not sell your personal information to third parties.
4. Sharing your information
We may share your information with:
- Trusted tools and service providers we use to run our business (for example, hosting providers, email tools, or accounting software), who only process your data on our instructions
- Advertising platforms (such as Google Ads or Meta Ads) where you've asked us to run campaigns on your behalf — in that case, you remain the account owner and those platforms have their own privacy policies
- Authorities where we're required to by law
5. Cookies
This website does not currently set any cookies of its own. If we add analytics, advertising pixels, or other cookie-based tools in future, we'll update this section and, where required, ask for your consent first.
6. How long we keep your information
We keep personal information for as long as we have an ongoing relationship with you, and afterwards for as long as needed to meet our legal, accounting, or reporting obligations, after which it's deleted or anonymised.
7. Your rights
Under UK data protection law, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, where there's no legal reason for us to keep it
- Ask us to stop or restrict processing your information
- Ask for a copy of your information in a portable format
- Object to how we're using your information
To exercise any of these rights, email contact@fastpayscrbltd.com. You also have the right to complain to the Information Commissioner's Office (ICO) if you think we've mishandled your information.
8. Keeping your information secure
We take reasonable technical and organisational steps to protect the personal information we hold from loss, misuse, or unauthorised access.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised.
10. Contact us
Questions about this policy or how we handle your information can be sent to contact@fastpayscrbltd.com or +44 7944 851659.